Need help with one of the course pages?
Review our or our .
|Can't access a database--Invalid ID
|Can't access a database--Database unavailable
|Can't access E-Reserves
|Can't open or print a PDF
|Course page is missing a required reading (Students)
|Course page is missing a required reading (Faculty)
Does my class have a Library Course Page?
What are the software and hardware requirements?
What can I do if I have trouble with a PDF file?
How can I get assistance with accessibility issues?
Your class has a Library Course Page only if your professor has requested one from ODU Library Reference and Instruction Services.
Course Pages may include PDFs, Microsoft Word and PowerPoint documents, videos, links to Library resources, and other items. The following requirements should be noted:
- is required to view PDFs effectively.
- Videos can be viewed with , which is installed in all ODU campus computers.
- To access many Library resources, a username and password are required.
For more information, visit the Library's .
For all inquiries regarding system requirements, please contact the Computer Help Desk.
A PDF file may not open for either of the following reasons:
Try the following. If these steps do not correct the problem, contact the :
- There is a communication problem between your web browser and Adobe Reader
- You may have a different version of Adobe Acrobat than the version used to create the PDF
- Use another web browser
- Download the most recent version of Adobe Reader
- Save the file to your desktop, then double-click to open it directly into
For accessibility issues involving a disability:
- Library Course Pages are developed using the web template of the Ohio Dominican University and in consultation of the .
- While it is currently not always possible, the Library strives to meet the Priority 1 checkpoints listed in these guidelines.
- It is a student's responsibility to communicate special needs related to a disability. Consult the ODU Student Handbook for contact information and further details, available online from .
- For students with visual disabilities, the provides equipment that will magnify text.
For accessibility issues involving off-campus access:
If you are attempting to access a Library resource from off-campus and having difficulty with off-campus access, be sure to follow the outlined on the Library site.
For other online accessibility issues:
If your inability to access one of the resources online is not due to either of these reasons, contact the for assistance.
1. Web Content Accessibility Guidelines 1.0, available at .
Page last modified: 17 July 2012 |